Terms of Service
About RepBot
RepBot AI is run by Bartlett Labs. It's an AI voice assistant that answers phone calls for local service businesses, takes down what callers need and books appointments on the business's calendar. By using this site or RepBot, you agree to these terms.
If you call a business that uses RepBot
You're talking with an AI, and it can mishear or make mistakes. The business, not RepBot, decides on prices, scheduling and the work itself. If you have an emergency that puts anyone's safety at risk, hang up and call 911.
SMS terms
- What you get. Bartlett Labs LLC sends these messages directly. When you call a phone line run by Bartlett Labs LLC and answered by RepBot, our AI receptionist, the assistant asks during the call if it may send an SMS to the number you gave. If you say yes, Bartlett Labs may send you one SMS about that call. It either confirms your booked appointment time or says someone from the office will call you to confirm a time. No marketing. If you say no, you get no texts.
- How often. Message frequency varies. It's usually one message per call.
- Cost. Msg and data rates may apply.
- Opt out. Reply STOP to stop all messages. Reply START to opt back in.
- Help. Reply HELP, or email [email protected].
- Carriers aren't liable for delayed or undelivered messages.
- How we handle your number is in our Privacy Policy. We don't sell or share your phone number or SMS opt-in data with third parties for their marketing.
If you're a RepBot customer
Pricing is shown on this site and at checkout. You're responsible for the information you give us about your business, like your hours, services and calendar, and for how you follow up with your callers.
No guarantees
We work to keep RepBot running, but phone lines drop, providers have outages and AI gets things wrong. We can't promise the service will always be available or error free.
Changes and contact
When these terms change, we'll update this page and the date at the top. Questions go to [email protected].